10:00Pilar S.Done
Expression lines
Product
Five parts. One loop.
WhatsApp, agenda, consultation, follow-up and reports. Not five tools somebody has to stitch together each morning: one journey, where every stretch knows what happened on the last one.
01WhatsApp
Answers in seconds and books for real
The number she always uses, at whatever hour. Daria says it is an assistant in the first message, answers with your catalogue in front of it, and books against the real openings in your agenda.
It introduces itself, every time
First message of every conversation: who it is, that it is an assistant, and that a person can step in whenever needed. Nobody has to ask.
Your catalogue, your words
Prices, durations, areas and packages come from your imported catalogue, not from what a model thinks it remembers. For prescription treatments it names no brands and makes no offers.
Books, moves, cancels
Under your rules: minimum notice, a consultation first where the treatment requires one, over-eighteens only for injectables, and who is allowed to do what.
Reminders and confirmations
The message the day before, confirmed with one reply. A slot about to fall through is known hours ahead, not at half past five.
- today
Hi, I've got an appointment on Thursday at 17:30 and a meeting has come up. Can I move it?
Hello Irene, I'm Daria, the clinic's assistant. I answer even though we're closed at this hour.
Your appointment is Thursday the 18th at 17:30, lips with hyaluronic acid, 45 minutes, with Dr. Vidal. This week I still have Thursday at 12:00 and Friday at 16:00, both with her. Does either suit you?
Friday at 16:00
Moved: Friday the 19th at 16:00, 45 minutes, with Dr. Vidal. Thursday is free again for another patient. I'll write the day before to confirm.
Perfect, thank you
Patient: Hi, I've got an appointment on Thursday at 17:30 and a meeting has come up. Can I move it? Daria: Hello Irene, I'm Daria, the clinic's assistant. I answer even though we're closed at this hour. Daria: Your appointment is Thursday the 18th at 17:30, lips with hyaluronic acid, 45 minutes, with Dr. Vidal. This week I still have Thursday at 12:00 and Friday at 16:00, both with her. Does either suit you? Patient: Friday at 16:00 Daria: Moved: Friday the 19th at 16:00, 45 minutes, with Dr. Vidal. Thursday is free again for another patient. I'll write the day before to confirm. Patient: Perfect, thank you
02Agenda
An agenda, not a copy of the agenda
Daria does not promise times your agenda would refuse: it calls the same availability engine your reception uses. If the opening isn't there, there is no appointment.
Day and week, per practitioner
Hours, breaks, time off and colours. What reception sees is exactly what Daria sees.
Several treatments in one appointment
Because a real appointment is “botulinum toxin and hyaluronic acid in the lips”, with the duration and the amount added up, not a single line.
Walk-ins too
Someone who comes through the door is registered in a moment and her visit is open like any other. Nobody has to pretend there was a booking.
It all stays on record
Who booked, when, and through which channel. What the assistant did is distinguishable from what reception did.
Agenda
DayWeek
- Dr. Vidal
- Dr. Serrano
- Elena R.
MON15 Sep
TUE16 Sep
WED17 Sep
THU18 Sep
FRI19 Sep
09:0010:0011:0012:0013:0014:0015:0016:0017:0018:0019:00
12:00Marina G.Check-up · 15 days
13:00Sara P.Check-up
16:30Clara B.
Lips · hyaluronic acid
Done
09:30Silvia C.Laser underarms · session 3/6
11:30Alba T.Done
Medical peel
15:30Blanca O.Done
Facial mesotherapy
17:00Rocío V.Done
Expression lines
10:00Beatriz N.
Hyaluronic acid · cheekbones
Done
12:30Julia E.Check-up
16:00Sofía D.Confirmed
Laser facial · session 2/4
18:00Paula D.First visit
10:30Teresa L.Confirmed
Facial mesotherapy
12:00Inés L.Check-up · 15 days
15:00Marta I.
Lips · hyaluronic acid
Confirmed
18:30Lucía M.Laser underarms · session 4/6
09:30Nuria B.
Expression lines
Confirmed
11:00Carmen R.To confirm
Hyaluronic acid · nasolabial fold
13:30Olga C.Check-up
16:00Irene P.
Botulinum toxin + lips
New
17:30Eva M.Confirmed
Medical peel
03Consultation and consent
The tablet knows what she's here for and what needs signing
The practitioner opens her list for the day, with a PIN if the tablet is shared. She sees alerts, history and consents still in date; she records what she did, and anything missing is signed right there.
ExampleConfirmed
Friday 1916:00
Irene P.
Botulinum toxin · glabella + hyaluronic acid · lips
Dr. Vidal75 min
Four panels and nothing else
Patient, treatments, notes, consent. Large targets, built for fingers, for a tablet, and for being in a hurry.
The clinic's own form
Its sections, its tick-boxes, its wording. Daria does not rewrite a comma: what changes is the paper, not the content.
A signature that holds up
A PDF with the exact text and its hash, the template version, the time, who signed and which practitioner attended. The signing link is single-use and expires in fifteen minutes.
Spanish or English
The console and the signing screen switch language with one tap, for the patient who does not speak Spanish.
Informed consent
Informed consent · hyaluronic acid in the lips
Irene P. · Dr. Vidal · room 2
ENES
This document explains the treatment and its risks. You may withdraw it at any moment, without giving a reason.
Declarations
- I have read the description of the procedure and have been able to ask everything I wanted.
- The common effects have been explained to me: swelling, bruising, tenderness and temporary asymmetry.
- I have declared my allergies, the medication I take and whether I am pregnant or breastfeeding.
- I understand the result is temporary and may need a top-up later on.
Patient's signature
Irene P.19 Sep 2026 · 16:04
04Follow-up
It alerts whoever held the needle
The days that matter and the questions that matter change with the treatment: a toxin is not watched the way a filler is. Daria asks, matches the answer against the list the clinic wrote, and when something is off it tells the practitioner who did it.
A plan per treatment
Day 1 and 14 for botulinum toxin; 1, 7 and 14 for filler. The question, the normal answers and the red flags are written by the clinic.
It does not interpret: it matches
Daria does not judge symptoms or rank urgency. It matches the patient's words against the clinic's list, and the moment there is a match the message to the patient is always the same.
To the practitioner's WhatsApp
First name and initial, treatment, day, and what the patient said. Nothing else. She replies from her phone: Daria passes the message on, notes that she will ring, or brings the patient in today.
All of it in the thread
When it was asked, what she answered, who was told, what was decided and when it was closed. In the patient's conversation, not in anyone's memory.
- day 3
Hello Teresa, I'm Daria, the clinic's assistant. It's three days since your treatment. How does the area feel today?
It's more swollen than yesterday and I've got a bruise that isn't going down.
Thank you for telling me. I'm letting Dr. Vidal know right now — she is the one who treated you — and she'll write to you. If you feel strong pain, don't wait: call us.
Okay, thank you
Daria: Hello Teresa, I'm Daria, the clinic's assistant. It's three days since your treatment. How does the area feel today? Patient: It's more swollen than yesterday and I've got a bruise that isn't going down. Daria: Thank you for telling me. I'm letting Dr. Vidal know right now — she is the one who treated you — and she'll write to you. If you feel strong pain, don't wait: call us. Patient: Okay, thank you
ToDr. Vidal
Alertday 3
Teresa L.
Hyaluronic acid · lips · 16 Sep
“It's more swollen than yesterday and I've got a bruise that isn't going down.”
09:12- Call Teresa
- Open the conversation
05Reports and top-ups
The numbers you already add up by hand, and the names that are missing
Revenue by month, treatment, practitioner and payment method. And the list of who should have come back and hasn't, with the money behind each name.
Revenue the way you count it
By month, by treatment, by family, by practitioner, cash or card. Long lists trim themselves and open up when you want the detail.
Packages in plain sight
Sessions sold and sessions left, patient by patient. What is already paid for and still has to be delivered.
Top-ups outstanding
Who is past her interval and hasn't come back, ordered by what is behind each name. Daria writes only to patients who have consented, and always with a way out.
Your catalogue, imported
The price spreadsheet comes in with a preview of what changes: what is new, what has gone up, what is no longer there. Every change is recorded with its before and after.
Revenue by treatment
September 2026Invoiced
€14,980
+8 % vs. August
TreatmentInvoiced
- Lips · hyaluronic acid€4,620+12 %
- Expression lines€3,480+4 %
- Laser · sessions€2,940−3 %
- Medical peel€1,760+9 %
- Facial mesotherapy€1,240
- First visits€940+21 %
Example · Figures invented for the screen. VAT included.
Revenue by practitioner
September 2026PractitionerInvoiced
- Dr. Vidal€8,150+11 %
- Dr. Serrano€4,390+2 %
- Elena R.€2,440+6 %
Example · Figures invented for the screen.
06
When a person steps in
In the inbox, any thread goes to human mode with one click: Daria stops answering there and whoever is around writes. When you are done, you hand it back. Some conversations switch to human mode on their own — a clinical signal, a complaint, anything prescription-related — and stay flagged at the top of the list until somebody looks. Daria never writes over what a person has said.
Hi, I've got an appointment on Thursday at 17:30 and a meeting has come up. Can I move it?
21:12Hello Irene, I'm Daria, the clinic's assistant. Your appointment is Thursday the 18th at 17:30, lips with hyaluronic acid, 45 minutes, with Dr. Vidal.
21:12Friday at 16:00
21:14Moved: Friday the 19th at 16:00, 45 minutes, with Dr. Vidal.
21:14Good morning Irene, this is Elena at the clinic. Please come with no lipstick on.
09:05
It makes more sense when you see it.
Half an hour with your catalogue in front of us: the conversation, the agenda, the console and a report with your treatments, not a demo's.